OPS 571 ENTIRE COURSE


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OPS 571 ENTIRE COURSE

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OPS 571   ENTIRE COURSE
 
 
WEEK  1

OPS 571 Week 1 Individual Assignment Flowchart Improvement Process

 

Instructions: Purpose of Assignment The purpose of this assignment is for students to learn process flowcharting/improving a process and summarizing the results. Assignment Steps Resources: Microsoft® PowerPoint® (or other software such as Vizio, Word, etc.) Select a complex process from your personal life or work. Use Microsoft® PowerPoint® or other software including Vizio, Word, etc. to create a flowchart of the as-is process. Define metrics and measure the current process. Use process improvement techniques to improve the process. Use Microsoft® PowerPoint® or other software such as Vizio, Word, etc. to create an improved process flowchart. Use judgmental forecasting, which is your professional judgement, to ascertain how the future process will perform according to your metrics. Develop a 525-word executive summary in which you describe your process improvement project (including the as-is process flowchart and the improved process flowchart). Note: Students and faculty are reminded both Six Sigma readings and Lean Principles introduced in Week 2 are spread throughout the entire course. Students will apply the knowledge from the readings in their Learning Teams throughout the course. Format your assignment consistent with APA guidelines. Click the Assignment Files tab to submit your assignment.

 

WEEK  2

 

OPS 571 Week 2 Learning Team Charter

 

Instructions: Refer to the Project Overview in Week One. Develop a 4-page Cloud Implementation Proposal project plan using Microsoft® Project detailing all the tasks, as well as a timeline and Learning Team member assignments. Include the following:   

  • Start date and end date
  • Owner/Learning Team member for each task
  • Delivery models - A discussion of the delivery models that might be used and why
  • Migration overview - A brief overview of the methods recommended for migrating to cloud services Submit your assignment using the Assignment Files tab.

 

OPS 571 Week 2 Individual Assignment Statistical Process Control Methods

 

Instructions: Purpose of Assignment The purpose of this assignment is for students to learn how to apply Statistical Process Control Methods to a business process. Assignment Steps Resources: Microsoft® Excel® and PowerPoint® Select a complex continuous process from your personal life or work. The process can be the same as in Week 1 assignment. Complete the following:    

  • Use Microsoft® Excel® to calculate the defined process metrics including variation and process capability.
  • Use Microsoft® Excel® and PowerPoint® to develop and display a control chart for the process. Evaluate the control chart and process metrics using Statistical Process Control (SPC) methods. Evaluate whether the process could benefit from the use of Six Sigma tools. Develop a 525-word executive summary in which you describe your Statistical Process Control project and include the control chart with SPC. Format your assignment consistent with APA guidelines. Click the Assignment Files tab to submit your assignment.

 

WEEK  3

OPS 571 Week 3 Learning Team Assignment Six Sigma Yellow Belt Training

 

Instructions: Purpose of Assignment The purpose of this assignment is for students to receive Six Sigma Yellow Belt Training - Executing DMAIC (Define, Measure Analyze, Improve, Control) Six Sigma Quality Improvement (define and measure) projects. Assignment Steps Resources: Microsoft® PowerPoint® Select a business where one of your team members works or one with which you are familiar to make sure you are able to gather data, and for which you can identify processes to improve. Execute the define phase of the Six Sigma DMAIC project including the following:    

  • Identify customers and their priorities.
  • Identify a project suitable for Six Sigma efforts based on:
  • Business objectives.
  • Customer needs and feedback. For example, if the team chooses a fast food chain, they could observe and record defects with preparation and delivery of the food, cleaning of the restaurant inside and out, including the rest rooms
  • Productivity of the operation and quality of service measured by such metrics as: wait times per each customer from the time the order is made until the customer is handed their food, customers served per hour per total number of employees, number of errors made in products served vs ordered, friendliness of the staff, and cleanliness of the operation; including inside the restaurant, outside, in the rest rooms, tables, floors, waste baskets, etc.
  • Identify and develop the problem statement.
  • Identify CTQs (critical-to-quality characteristics) the customer considers to have the most impact on quality. Execute the measure phase of the Six Sigma DMAIC project including the following:
  • Determine the metrics to measure the process and how it is performing.
  • Identify the key internal processes influencing CTQs and measure the defects currently generated relative to those processes. Develop a 12- to 15-slide Microsoft® PowerPoint® presentation, including detailed speaker notes, highlighting the summary in which you describe your work on the two phases of the Six Sigma process improvement project.

Format your assignment as if you would be giving a presentation to senior management. Click the Assignment Files tab to submit your assignment. Note: Grades are awarded based upon individual contributions to the Learning Team assignment. Each Learning Team member receives a grade based upon his/her contributions to the team assignment. Not all students may receive the same grade for the team assignment. Note: Congratulations! You all have now been exposed to Phase I of what is required for Yellow Belt training.

 

OPS 571  Week 3 Individual Assignment Lean Techniques

Instructions: Purpose of Assignment The purpose of this assignment is for students to evaluate the lean techniques applied to business in today's workforce. Note: Students and Faculty seeking more information on this assignment can refer to Ch. 14 of the Operations and Supply Chain Management textbook. Assignment Steps Select a business you are familiar with which incorporates lean manufacturing or lean supply chains. Evaluate how this firm uses lean strategies and how much lean techniques has improved the firm's efficiency. Evaluate ways the firm can go even further to make improvements using lean techniques. Use the results you obtained from evaluating this firm to apply to your own business or a business you are interested in which currently does not use lean. Develop a 1,050-word report in which you describe your lean evaluation project. Format your assignment consistent with APA guidelines. Click the Assignment Files tab to submit your assignment.

 

WEEK  4

OPS 571  Week 4 Individual Assignment Operations Consulting

Instructions: Purpose of Assignment The purpose of this assignment is for students to learn how to develop an operations consulting proposal. Assignment Steps Resources: Operations and Supply Chain Management: Ch. 25, Microsoft® PowerPoint® Choose a business in the media having difficulties with its operating model or one which is struggling in your community. Evaluate how all or some of the items from the Operations Consulting Tool Kit in Operations and Supply Chain Management could help this business get back on track. Determine the resources and data you will need to deploy an operations consulting engagement with this business. Develop a business case including financial benefits on how operations consulting can have a positive impact on the business. Develop a 10- to 15-slide Microsoft® PowerPoint® presentation of an operations consulting engagement proposal to the Chief Operating Officer (COO) and Chief Executive Officer (CEO) of the target firm. Format your assignment consistent with APA guidelines. Click the Assignment Files tab to submit your assignment.

 

 

WEEK  5

OPS 571 Week 5 Individual Assignment Six Sigma Yellow Belt Training II

 

Instructions: Purpose of Assignment The purpose of this assignment is for students to receive Six Sigma Yellow Belt Training Executing DMAIC Six Sigma quality improvement (analyze, improve, and control) projects. Assignment Steps Resources: Microsoft® PowerPoint® Use the same business your team chose and has been observing and collecting data for the Week 3 Learning Team Assignment. Execute the analyze phase of the Six Sigma DMAIC project including the following:   

  • Determine the most likely causes of defects.
  • Understand why defects are generated by identifying the key variables most likely to create process variation.
  • Identify necessary/unnecessary process steps. Execute the improve phase of the Six Sigma DMAIC project including the following:
  • Identify means to remove the causes of defects.
  • Confirm the key variables and quantify their effects on the critical-to quality characteristics (CTQs).
  • Identify the maximum acceptance ranges of the key variables and a system for measuring deviations of the variables.
  • Modify the process to stay within an acceptable range. Execute the control phase of the Six Sigma DMAIC project including the following:
  • Determine how to maintain the improvements.
  • Determine how to monitor and control improvements.
  • Put tools in place to ensure that the key variables remain within the maximum acceptance ranges under the modified process. Utilize all analytical tools available for Six Sigma as permitted or appropriate including, but not limited to: flowcharts, run charts, Pareto charts, check sheets , cause-and-effect diagrams, opportunity flow diagram, process control charts, failure mode and effect analysis (FMEA), design of experiments (DOE) and lean tools. Students can use templates located in the text or online sources. Develop a 10- to 15-slide Microsoft® PowerPoint® presentation, including talking points, highlighting your work on the three phases of the Six Sigma process improvement project. Format your assignment as if you would be giving a presentation to senior management. Compile the slides from the Week 3 Learning Team Assignment, "Improve and Control Phases," with your Week 5 slides into a final PowerPoint® presentation to be submitted for final credit. Click the Assignment Files tab to submit your assignment. Note: Grades are awarded based upon individual contributions to the Learning Team assignment. Each Learning Team member receives a grade based upon his/her contributions to the team assignment. Not all students may receive the same grade for the team assignment. Note: Congratulations! You all have now been exposed to Phase II what is required for Yellow Belt training.

 

OPS 571 Week 5 Individual Assignment Operations Forecasting

 

Instructions: Purpose of Assignment The purpose of this assignment is for students to learn how to apply Operations Forecasting. Assignment Steps Resources: Microsoft® Excel® Select a business operations dataset from the internet or other sources which can be used for forecasting in the University Library. Develop a minimum of three quantitative forecasts using Microsoft® Excel®.   

  • Compare and contrast each quantitative forecast you develop.
  • Choose the one forecast you determine would be the best for the firm and be prepared to explain why you chose this.
  • Evaluate the impact this forecast would have on the firm from a financial metrics standpoint. Develop a 700-word report in which you describe your forecasting project including details on all the assignment steps. Format your assignment consistent with APA guidelines. Click the Assignment Files tab to submit your assignment.

 

WEEK  6

OPS 571 Week 6 Individual Assignment Signature Assignment

 

Instructions: About Your Signature Assignment This signature assignment is designed to align with specific program student learning outcome(s) in your program. Program Student Learning Outcomes are broad statements that describe what students should know and be able to do upon completion of their degree. The signature assignments may be graded with an automated rubric that allows the University to collect data that can be aggregated across a location or college/school and used for program improvements. Purpose of Assignment The purpose of this assignment is for students to demonstrate mastery of operations management concepts and tools. Assignment Steps Develop a 700- to 1,050-word memo to a prospective employer outlining your credentials, including: taking this class, all of the projects you have done for this class individually and with your team, and their impact on the businesses you have engaged with so a senior manager reading it would want to hire you as either an operations consultant or permanent employee. Summarize the business case for each project. Outline what you specifically accomplished, assuming these projects were implemented, and their estimated impacts on the business. Utilize the learnings from Week 6 to highlight your skills in global sourcing, procurement, and outsourcing which can also be of benefit to your target firm. Format your assignment as if you would be giving a presentation to senior management. Click the Assignment Files tab to submit your assignment.

 

OPS 571 Week 6 Individual Assignment Final Exam

 

Instructions: Access McGraw-Hill's Connect. Complete the Final Examination. You are allowed one attempt to complete the examination, which is timed and must be completed in 3 hours. Results are automatically graded and sent to your instructor. Note: The automated final exam was designed in Google Chrome and is best viewed in the latest version of the browser. If you do not use the latest version of Google Chrome to view and complete the automated final exam, you may not be able to view the entire exam content. If you do not have the most current version of Google Chrome, download the browser before you enter the exam.

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