
NSG 513 Week 2 Lerning Team Assignment Patient Satisfaction Learning Team Project Summary: Problem Identification
Instructions:
Patient Satisfaction Learning Team Project Summary: Problem
Identification
Week 2
As a team, identify a quality measure that is common for nurses to face,
but don't have control over. For example, you are a bedside nurse
working in a hospital; one of your patients is expecting to be released
that day. The patient's doctor visits him every day before noon to check
his status. The previous day, he had asked the doctor if he would be
allowed to go home the next day, to which his doctor responded that he
might be able to but it would depend on his progress. The following day,
the patient believed he was going be released by noon, since the doctor
always made his rounds before then. Unfortunately the doctor had an
emergency and wasn't able to check on the patient until later that
evening. Because of the doctor's absence, the patient's perception of
the quality of care he was receiving was distorted by this happening
and reacted by taking his frustration out on the nurse.
- · Describe a situation problem or issue that needs a solution.
- · Identify what the characteristics are that make the problem
leadership focused instead of management focused
Write a 350-word summary.
Format your summary consistent with APA guidelines.
Note. Points are awarded based on the quality of the content submitted
and the degree to which assignment expectations are met.
SupportingMaterial:TEAM ASSIGNMENT WK2. PROBLEM
IDENTIFICATION RUBRIC
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