NSG 513 Week 2 Lerning Team Assignment Patient Satisfaction Learning Team Project Summary: Problem Identification

NSG 513 Week 2 Lerning Team Assignment   Patient Satisfaction Learning Team Project Summary: Problem Identification

Instructions:

Patient Satisfaction Learning Team Project Summary: Problem

Identification

Week 2

As a team, identify a quality measure that is common for nurses to face,

but don't have control over. For example, you are a bedside nurse

working in a hospital; one of your patients is expecting to be released

that day. The patient's doctor visits him every day before noon to check

his status. The previous day, he had asked the doctor if he would be

allowed to go home the next day, to which his doctor responded that he

might be able to but it would depend on his progress. The following day,

the patient believed he was going be released by noon, since the doctor

always made his rounds before then. Unfortunately the doctor had an

emergency and wasn't able to check on the patient until later that

evening. Because of the doctor's absence, the patient's perception of

the quality of care he was receiving was distorted by this happening

and reacted by taking his frustration out on the nurse.

• · Describe a situation problem or issue that needs a solution.
• · Identify what the characteristics are that make the problem

leadership focused instead of management focused

Write a 350-word summary.

Format your summary consistent with APA guidelines.

Note. Points are awarded based on the quality of the content submitted

and the degree to which assignment expectations are met.

SupportingMaterial:TEAM ASSIGNMENT WK2. PROBLEM

IDENTIFICATION RUBRIC