HCS 325 ENTIRE COURSE
HCS 325 Week 2 Individual Assignment Effective Communication Paper
Instructions: Consider the following: Workplace trends within and outside health care require employees to connect with an ever-widening array of coworkers, consultants, off-site employees, and other resources. Sharing knowledge is critical to any organization's success, especially in the health care industry. Write a 700- to 1,050-word paper in which you address the following questions:
- Which organizational model best describes your organization or an organization with which you are familiar?
- How does your organization currently share knowledge or involve employees in formulating solutions to problems? Include the following in your paper:
- The techniques that have been most effective for sharing information and ideas
- The techniques that proved to be ineffective
- How these techniques might be applied or modified in a health care work environment
- How technology might also affect this process Cite a minimum of 3 references, one of which may be your course textbook, to support your position. Format your paper according to APA guidelines. Click the Assignment Files tab to submit your assignment.
HCS 325 Week 3 Learning Team Assignment Importance of Teams
Instructions: Resources: The five step planning process covered in this course and the Sample Business Proposal at the Center for Writing Excellence Consider the following scenario: As the manager of a busy call center for a health care organization, you note that the volume of calls has doubled over the past year. Although you do not have the budget to hire additional staff, you do have an additional $20,000 to spend on your department to improve efficiency and customer satisfaction. Write a 700- to 1,050-word proposal using the five step planning process that describes how your team might improve efficiency and customer service in your department by focusing on teamwork. Address the following in your team's proposal:
- Why teams are essential to health care
- How teams are used in other industries, such as aviation, auto racing, and the military
- How lessons from other industries might be applied to the health care industry
- Which organizational processes support problem solving Cite 3 references, one of which may be the course textbook, to support your position. Format your proposal according to APA guidelines. Click the Assignment Files tab to submit your assignment.
HCS 325 Week 3 Individual Assignment Organizational Structure Presentation Communication Methods
Instructions: Write a 350- to 700-word paper in which you address the effects of organizational structure on communication regarding the following scenario: You are a manager of a large rehabilitation center that provides short term care rehabilitation services on an inpatient and outpatient basis. Your center is proposing a new addition of long-term care services, and with this expansion, you must hire and train several new employees. Address the following points in your response:
- What are appropriate communication methods for managers within this organization?
- What is the importance of these communication methods within this organizational structure?
- What internal and external relationships must be considered? Format paper according to APA guidelines. Click the Assignment Files tab to submit your assignment. Note. You will also use this information to complete the Organizational Structure Presentation due in Week Five.
HCS 325 Week 4 Learning Team Assignment Motivational Methods Paper
Consider the following scenario: Within your organization, upper management has decided that your department must be downsized, and it is up to each manager to begin preparing his or her team for the changes. One of the changes to be addressed involves motivational techniques. As manager, you must research and understand various motivational methods to lead and implement change within your area. Write a 1,050- to 1,400-word paper in which your team discusses the motivational methods you would use when introducing such a significant change to your organization. Address the following:
- Which three motivational methods would you as a manager apply?
- What theoretical concepts from your reading support the points you are making? Cite a minimum of 3 outside sources to support your team's position. Format your paper according to APA guidelines. Click the Assignment Files tab to submit your assignment.
HCS 325 Week 5 Individual Assignment Organizational Structure Presentation
Instructions: Consider the following scenario: You are a manager of a large rehabilitation center that provides short term care rehabilitation services on an inpatient and outpatient basis. Your center is proposing a new addition of long-term care services, and with this expansion, you must hire and train several new employees. Develop a 12- to 15-slide Microsoft® PowerPoint® presentation on the organizational structure of the rehabilitation center described in the scenario above. Create the presentation for the audience you selected in Week Two. Address the following in your presentation:
- The effects of organizational structure on communication.
- Identify communication methods for managers within this organization.
- Explain the importance of the identified communication methods within this organizational structure. • Explain what internal relationships must be considered.
- Explain what external relationships must be considered.
- The steps involved in organizational planning and functions of management
- Identify the steps to plan and implement change within the organization.
- Explain how the steps may be applied to the scenario.
- Strategies and methods needed to influence organizational change and to minimize conflict
- Analyze strategies that might be used to bring about change in the organization.
- Explain how the strategies may be used to prevent or to minimize conflict.
- Explain strategies that can be applied if conflict does arise.
- Explain the manager's role in conflict management.
- The ethical issues considered important in today's health care organization
- Explain how ethical issues may alter the way change is conducted in the organization.
- The effects of financial and human resource management controls
- Explain how financial and human-resource control issues affect the decision-making process.
- The analysis of the administrative process needed to track outcomes and improve quality
- Analyze environmental influences related to health care which may affect outcomes and quality within the organization.
- Analyze how the implemented change will be tracked or evaluated. List major points in the slides. Include detailed explanations in the speaker notes section that correlate to each point. Include videos, audio, photos, diagrams, or graphs as appropriate. Include at least five references to support your presentation. Format your presentation according to APA guidelines. Click the Assignment Files tab to submit your assignment.
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