Businesses have been using metrics to help justify their business proc


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Businesses have been using metrics to help justify their business processes for a number of years

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Businesses have been using metrics to help justify their business

processes for a number of years. IT has also developed suggested metrics to help determine the effectiveness and efficiency of IT operations.

-What two metrics do you recommend businesses use to improve performance of their IT operations?
- How will these metrics improve performance?
-Support adding details comments that would further an argument/explanation for the activities you might listed.

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