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BSHS 305 Week 1  Learning Team Assignment Preparation for Learning Team Assignments Worksheet
Complete Preparation for Learning Team Assignments Worksheet.
Click the Assignment Files tab to submit your assignment
University of Phoenix Material                      
Preparation for Learning Team Assignments Worksheet


The ability to work collaboratively with others is a critical skill in the human services field. Learning Team assignments will help you prepare for this challenge by requiring effective communication, timely management of tasks and deadlines, and cooperative problem solving. Keep in mind that your task is not simply to complete an academic assignment, but also to demonstrate the ability to collaborate effectively with others.
Note. Grades on team assignments take your participation in the team process into account.
Review the typical schedule for successful teamwork in BSHS/305, as shown below.
Typical Schedule
1.       Each team member checks the team assignment in the syllabus by day 1 (Tuesday). Questions and suggestions for organizing the assignment are posted in the discussion area under the assignment.
2.       Team members complete the readings relevant to the assignment early in the week so they can contribute meaningful ideas to the team discussion. 
3.       Team members complete assigned tasks and post their work in the discussion area for review no later than day 4 (Friday night).
4.       Team members read and comment on each other’s work no later than the end of day 5 (Saturday). Comments can include questions if information is unclear or incomplete, suggestions for changes if needed, and approval if the information is ready to be included in the final assignment. There must be evidence of true collaboration in this step. Do not consider your work finished when you post your own ideas or portion of the assignment.
5.       The team leader compiles all contributions into a single assignment and posts it for the team’s review no later than mid-day on day 6 (Sunday) to allow time for all team members to review it before submission on Monday.
6.       All team members review and approve the final assignment. This is the time to proofread carefully to correct any spelling or grammar errors, check APA formatting as needed, and verify that all assignment requirements are met. Each team member posts a comment to indicate that he or she has completed this step no later than mid-day on day 7 (Monday).
Respond to each of the following questions with a minimum of 50-words each. Give each question careful thought.  Use writing skills that would be expected in a professional work environment—write in complete sentences with correct spelling, grammar, and punctuation.
1.       Notice that teamwork requires frequent communication inside and outside of the classroom throughout each week. You will be expected to devote a minimum of 4 hours per week (in Weeks 2–5) on team communications and assignments. Failing to stay in communication, contribute to all steps, and meet team deadlines creates stress and conflict among team members and has a negative effect on grades. In the space below, discuss your readiness to meet the requirements for frequent team involvement.
2.       What strengths do you believe you will bring to your Learning Team? (Consider academic skills, communication skills, flexibility, leadership ability, and interpersonal skills.) How will you exercise these strengths to meet team goals?
3.       What questions or concerns do you have about working in a team? If you have had previous Learning Team experience, what did you find worked well to meet team goals? What problems, if any, did you encounter?
4.       As a future human services professional, you will be dealing with people in stressful circumstances. Some important skills in this field include the ability to effectively manage your own stress level and to remain professional while resolving problems or conflict. How do you normally respond to conflict or frustration? How will you respond if a teammate is not meeting your expectations? What ideas and tips from the Learning Team Handbook (linked in student materials for this assignment) can you use?
BSHS 305 Week 1 Individual Assignment Program orientation and HS foundations
Read the Program Orientation presentation linked in student materials.
Complete the week 1 chapter readings.
Download and complete the program orientation and HS foundations worksheet.
Submit your worksheet through your assignments link.
University of Phoenix Material
Program Orientation and Human Services Foundations Worksheet
PART I  Program Orientation
Refer to the “Human Services Program Orientation Presentation” to complete this portion of the worksheet.
Answer, in a 50- to 100-word response, each of the following questions. Write in complete sentences using correct spelling, grammar, and punctuation.
1.     There are many career options in human services, some of which require state licensing or certification and others that do not.  According to the Licensure Disclosure Statement, is this Bachelor of Science in Human Services program designed to lead to state licensure or certification in the helping professions? How does this align with your own career goals?
2.     List some job titles that have a BSHS worker occupational focus. Identify which human services worker job titles you would consider pursuing after you obtain your degree. Why are you interested in those particular occupations?    
3.     What does the human services degree require for field experience service hours? How would a past criminal conviction impact a student’s options for completing field experience hours?
4.     What is the preferred exit exam for human services professionals? Is the exam required for graduation from the program? How might taking it help your particular career prospects? Where can you obtain a practice exam?
PART II  Foundations of Human Services
1.     Identify the four themes of human services.
2.     Identify professional disciplines that influence human services.
3.     Over the past three centuries, societal viewpoints have changed with regard to who should be responsible for helping individuals in need and what types of help should be provided. Summarize some of these major changes.
4.     Human service programs are largely dependent on government oversight and funding. Summarize some of the major political and legislative changes in the 20th and 21st century that have affected client care in the United States.
BSHS 305 Week 2 Individual Assignment Mental Health Worksheet
Complete the Mental Health Worksheet.
Format any citations in your worksheet according to APA guidelines.
Click the Assignment Files tab to submit your assignment.
University of Phoenix Material
Mental Health Worksheet
Watch the Films on Demand video, “Wounded Platoon,” located in this week’s Student Materials.
Write at least 175-word responses to each of the following instructions. Your responses must be in complete sentences and use correct spelling, punctuation, and grammar.
Describe in detail the types of mental health problems experienced by those who serve in the military, as illustrated in the video. 
What kinds of services are needed to address the mental health and other human services needs of our military? For each service you identify, indicate whether it best fits the medical, public health, or human services model, as described in Ch. 4 of the text.
BSHS 305 Week 3  Learning Team Learning Team Case Scenario Worksheet
Complete the Learning Team Case Scenario Worksheet.
Format any citations in your worksheet according to APA guidelines.
Click the Assignment Files tab to submit your assignment
University of Phoenix Material      
Learning Team Case Scenario Worksheet
Note. The ability to read and follow detailed instructions is an important skill in this line of work. Take your time to ensure that you have a clear plan for this assignment.
Read Ch. 7 of the text to gather the useful information to complete this assignment. No additional resources are needed. Remember that your work must demonstrate mastery of the assigned reading.
Read the following scenario:
Your client is a 24-year-old unemployed man. You know the following information about him:
He was referred to your agency by his probation officer following completion of a 6-month jail term for illegal possession and intent to sell a controlled substance. He attended group sessions for substance abusers during his incarceration. He must complete 12 weeks of outpatient counseling with you to satisfy his probation conditions. His probation officer says that the client is unhappy about this requirement, but he must comply or he will be returned to jail. The client has an 18-month-old daughter with his girlfriend. He insists his actions were only meant to provide income for his family.
Discuss the questions below with your team. Collaborate to decide the best way to answer the questions. Your combined ideas should be used to complete the worksheet. To be clear, only one worksheet is to be submitted on behalf of the entire team. This document must reflect the ideas of all team members who contributed to the assignment.
Post a draft of the completed worksheet for review in your Learning Teams discussion.
·         All team members are responsible for checking for accurate content, correct spelling and grammar, placement of citations, and correct APA formatting for citations and references.

·         An advantage of teamwork is that you have several people proofreading the work. Do not hesitate to make suggestions to improve the assignment or correct errors if you find them. If you fail to post your review of the assignment, or if you approve the document and there are errors in spelling, grammar, citations, or the reference, points will be deducted.

Revise and repost the draft, as needed, to incorporate needed corrections or suggestions for changes.
When the draft has everyone’s approval, the team leader for the week should submit the worksheet via the Assignment Files tab.
Note. Delete the above instructions when you submit this worksheet.
Learning Team Case Scenario Worksheet: Stages and Skills
TEAM _B___
Question 1: What are the five stages of the helping process? What would you do in each stage when working with this particular client? Minimum word count: 350 words
Question 2: Which communication skills would be most effective in working with this resistant client? Explain how they would be effective. Minimum word count: 350 words
BSHS 305 Week 3 Individual Assignment Week 3 Quiz
Complete the Week 3 Quiz.
Click the Assignment Files tab to submit your assignment.
University of Phoenix Material      
Week 3 Quiz
Select the correct answer for each question by highlighting your choice.
1.       The term client refers to all of the following EXCEPT
a.     individuals, family, and neighborhood
b.    the working poor, AIDS patients, and the underclass
c.     Hurricane Katrina victims, Oklahoma City bombing victims, and Mississippi River flood victims
d.    students, teachers, and coworkers
2.       Two components of a problem are
a.     a description and a course of action
b.    a situation and a difficulty
c.     an unsettled matter and a demand for services
d.    determining who the client is and what the client needs
3.       Which perspective is useful in determining client needs?
a.     Hierarchical needs
b.    Conflicting needs
c.     Developmental process
d.    Meeting needs
4.       Client satisfaction is related to
a.     making new friends
b.    talking about problems
c.     solving problems
d.    making more money
5.       Central to understanding who a client is and what problems are encountered is the idea that
a.     everyone is a client
b.    problems are a normal part of life
c.     resources are critical for success
d.    the support network must be utilized
6.       Encouraging responsibility and promoting self-help are
a.     the focus of questioning
b.    supported by the office setting
c.     the result of listening
d.    the goals of the helping process
7.       A strategy or technique that helps a client become more comfortable with the setting and the helper is
a.     questioning
b.    listening
c.     handshakes
d.    icebreakers
8.       The stage during which goals are set is
a.     exploring the problem
b.    termination
c.     intervention strategies
d.    client arrival
9.       Examples of questions that are helpful and appropriate include all of the following EXCEPT
a.     Could you tell me a little about yourself?
b.    Why did you do that?
c.     How long have you been ill?
d.    How does that make you feel?
10.   It is difficult to predict
a.     what the client will need for prenatal care
b.    what the client will experience as a problem
c.     how the problem influences culture
d.    how the person will use resources
BSHS 305 Week 4 Learning Team Collaborating and Promoting Change Presentation
Complete Collaborating and Promoting Change Presentation.
Format any citations in your presentation according to APA guidelines.
Click the Assignment Files tab to submit your assignmen
BSHS 305 Week 4 Individual Assignment Ethical Decision-Making Scenarios Worksheet
Complete the Ethical Decision-Making Scenarios Worksheet.
Format any citations in your worksheet according to APA guidelines.
Click the Assignment Files tab to submit your assignment.
University of Phoenix Material
Ethical Decision-Making Scenarios Worksheet
For each scenario, discuss what the helper should do or should not have done. Support your answer with statements from the ethical standards for human service professionals (BOX 9.6 in Ch. 9 of the text) that provide guidance for each issue the helper faces. Your response must be thorough to demonstrate understanding of the ethical standards. Write in complete sentences with correct spelling, punctuation, and grammar.
1.       Roseanne is a social worker with two preschool-aged children. Wanda, one of Roseanne’s clients, is a single parent who also has a preschool-aged child. Wanda has been unable to find work since she was laid off from her position at a daycare center that allowed her to bring her young son to work with her. She tells Roseanne that she is desperate for work, but even if she could get a job, she would not be able to afford childcare. Roseanne’s own daycare provider has just announced that she will be moving out of state at the end of the month. Roseanne is considering offering Wanda a job as her daycare provider.
2.       Caseworker Lee met with a Vietnamese family who had recently immigrated to the United States. The family was referred to him by a teacher who was concerned about the unkempt appearance of one of the children, a 7-year old girl. When Lee visited the home, he found that there were at least 12 people living in the two-bedroom apartment, which is a violation of the rental agreement. None of the adults spoke much English, so the 7-year-old translated for them. The child explained that the others in the household were her aunts, uncles, and cousins. Lee presented the parents with a standard consent-for-services form and directed the child to ask her parents to sign it.
3.       Ross is a social worker at a public high school. He is also a deacon at his local church, and he volunteers twice a month at a shelter for pregnant teens. At school, he met with a 16-year-old girl who confided that she is pregnant and asked for information on where and how to obtain an abortion. Ross is strongly opposed to abortion on moral grounds.
4.       Maria is a counselor at a human services agency working with Clarence, a 51-year-old man who was laid off from his job over a year ago and who has been unable to find work since. Lately, Clarence has become increasingly despondent and angry about being unable to provide for his family. He admits that he has been trying to find out where his ex-boss lives so he can “give him what’s coming to him.” When asked what he means by this, Clarence refuses to answer and angrily leaves the office.
BSHS 305 Week 5  Learning Team Assignment Human Services Today and Tomorrow Report
Complete Human Services Today and Tomorrow Report.
Format any citations in your report according to APA guidelines.
Click the Assignment Files tab to submit your assignment.
BSHS 305 Week 5 Individual Assignment Final Exam
Complete the Final Exam.
Click the Assignment Files tab to submit your assignment
University of Phoenix Material                      
Final Exam
Indicate your answer to each of the following questions by highlighting your choices. Each correct answer is worth .5 points.
1.       Which one of the following skills best helps the human services professional understand the client’s environment?
                a.            Listening
                b.            Report writing
                c.             Problem solving
                d.            Advising
2.       Ethical codes adopted by a profession are usually based on the premise that
                a.            the solution to every problem can be found in the ethical code
                b.            professions can police themselves.
                c.             professionals cannot be trusted to make their own decisions
                d.            ethical codes will eliminate mistakes in service delivery
3.       The concept of less eligibility was introduced in 1834 to
                a.            punish criminals
                b.            limit the expansion of services to the poor
                c.             promote institutional reform in prisons, almshouses, and asylums
                d.            emphasize the benefits of social engineering
4.       Which of the following would be consistent with the medical model approach to delivering human services?
                a.            Providing parenting classes for pregnant teens
                b.            Prescribing antidepressant medications
                c.             Providing subsidized housing
                d.            Running alcoholics anonymous group meetings
5.       Managed care has influenced human services in all of the following ways EXCEPT
                a.            requiring more case management
                b.            requiring external review for all cases and procedures
                c.             recommending approval of the lowest level of care needed
                d.            raising the cost of services
6.       Which one of the following best characterizes the Americans with Disabilities Act (ADA)?
                a.            Patterned after the Manpower Development Act
                b.            Patterned after affirmative action legislation
                c.             Intended to provide people with disabilities access to goods and services 
d.            Intended to address areas such as employment, goods and services, and participation in the political process
7.       Clients seeking human services can benefit from technology
                a.            without worrying about confidentiality issues
                b.            without knowing much about computers themselves
                c.             without physically meeting with a professional
                d.            without worrying about the quality of services
8.       According to the text, factors that influence how a client defines and resolves a problem include all of the following EXCEPT
                a.            the qualifications of the helper
                b.            the client’s developmental needs
                c.             the client’s cultural values
                d.            how the client perceives the situation
9.       Supporting activities such as films, speakers, school programs, and pamphlets educate the population, which is a goal of the
                a.            human service model
                b.            public health model
                c.             medical model
                d.            all three models
10.   The whole person refers to one of the following:
                a.            the person and his or her environment
                b.            the person and all the medical personnel involved
                c.             the person and relationships with all the family
                d.            the person and the problems he or she faces
11.   Empathy is best described as
                a.            crying when someone else is hurt
                b.            feeling sorry for others
                c.             acceptance of others and seeing their situation from their perspective
                d.            being able to read another person’s mind
12.   Self-determination is a critical value because
                a.            the worker has the expertise to make excellent choices
                b.            the client needs to assume responsibility
                c.             the worker needs to take more responsibility
                d.            the client is resistant to help
13.   Which of the following is the process that assists helpers with understanding their own attitudes and feelings?
                a.            Self-awareness
                b.            Clinical judgment
                c.             Congruence
                d.            Ethical integrity
14.   Important considerations when making a referral include all of the following EXCEPT
a.            having the personal phone number and e-mail address of the person to whom you are referring the client
b.            ensuring that the referral agency is able and willing to provide the service the client needs
                c.             knowing the eligibility criteria for the referral agency
                d.            determining that the referral agency is accessible geographically
15.   The cornerstone of helping is
                a.            communication skills
                b.            rapport
                c.             the helping relationship
                d.            the clients
16.   Which of the following is NOT true of crisis intervention?
                a.            It is a time-limited service.
                b.            It usually involves only one helper to provide services.
                c.             It focuses on the client’s current life situation.
                d.            The helper must quickly establish trust.
17.   The client empowerment model is effective when
                a.            clients are part of the majority culture
                b.            clients can easily articulate their cause
                c.             clients have past experience organizing
                d.            clients are taught how to promote change
18.   A code of ethics includes all EXCEPT
                a.            the goals of the profession
                b.            guidance for professional behavior
                c.             contributions to a professional identity
                d.            instructions for all ethical dilemmas
19.   The worker’s assurance that information the client divulges will remain between the two of them reflects a commitment to
                a.            friendship
                b.            confidentiality
                c.             service
                d.            competence
20.   What term refers to the client’s right to know about helper qualifications, treatment procedures, costs of services, confidentiality, and access to records?
                a.            Information strategies
                b.            Knowledge sharing
                c.             Informed consent
                d.            Ethical disclosure
Points for correct answers: 

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