CMGT 556 Week 2 Using KPIs and CSFs Presentation

KPIs or CSFs are measurable values that demonstrate how effective a company is at meeting key business objectives. Think of an area at your current employer (or a previous employer) that would benefit from utilizing metrics such as KPIs or CSFs.

Research the benefit of using metrics such as KPIs or CSFs.

Create a 10- to 12-slide, multimedia-rich presentation with speaker notes and references that includes the following

• Provide a brief background of the company

• Identify the business problem

• Suggest three to five metrics that would help the business gauge success

• Explain the meaning of each metric

• Explain why each metric will help the business determine success

• Discuss the affect the evolution of data, information, business intelligence and knowledge have on the chosen organization

Submit your assignment.